Helpful Speech

Sometimes making a difference is so much work you just want to forget about it.  One step could be watching how we speak.  I listen when I go to the post office or stand in line at the grocery store.  Cell phone calls proliferate at those places, and the conversations I overhear are many and varied. What surprises me is that there are no words of support.   Instead of kind, loving words, most of what I hear is angry sounding... "he said/she said/do you know what he/she did?  Well, let me tell you." I wonder what would happen if words like, " how can I help," ~ "what would you like me to do," ~ "I know you’ll handle this in your usual competent way,"  were used instead.  I’m using helpful words more often.  I hope you are, too.